Overview On May 1, Intel published a regarding a critical firmware vulnerability in certain systems that utilize Intel® Active Management Technology (AMT), Intel® Standard Manageability (ISM) or Intel® Small Business Technology (SBT). The vulnerability could enable a network attacker to remotely gain access to business PCs or devices that use these technologies. Consumer PCs with consumer firmware and data center servers using Intel® Server Platform Services are not affected by this vulnerability. Until firmware updates are available, we urge people and companies using business PCs and devices that incorporate AMT, ISM or SBT to take steps to maintain the security of their systems and information. We understand you may be concerned about this vulnerability.
We have created this page to help you understand the issue, assess whether your system is impacted, and take appropriate action. From Intel.: Technical details on the vulnerability; what products are vulnerable; recommendations on actions to take; links to technical resources for detection and mitigation of the vulnerability. This document is regularly updated. Intel advisories for certain, and products.: Tools and information to guide you through the process of evaluating if your systems are vulnerable.: Tools and information to help you secure systems impacted by this vulnerability prior to applying a firmware update.: Information and procedural steps for deploying updated system firmware. On May 1, Intel published a regarding a firmware vulnerability in certain systems that utilize Intel® Active Management Technology (Intel® AMT), Intel® Standard Manageability (Intel® ISM), or Intel® Small Business Technology (Intel® SBT). The vulnerability is potentially very serious, and could enable a network attacker to remotely gain access to businesses PCs and workstations that use these technologies. We urge people and companies using business PCs and devices that incorporate Intel® AMT, Intel® ISM or Intel® SBT to apply a firmware update from your equipment manufacturer when available, or to follow the steps detailed in the.
We have implemented and validated a firmware update to address the problem, and we are cooperating with equipment manufacturers to make it available to end-users as soon as possible. Please check with your computer manufacturer for availability of firmware updates for your specific systems and other details. Computer manufacturers are publishing information specific to their products, including availability of firmware updates. Advisories for some manufacturers can be found at the following websites:. Acer —. ASUS —. Dell Client —.
Dell EMC —. Fujitsu —.
Getac —. Gigabyte —. HP Enterprise —.
HP Inc. —. Intel —, and. Lenovo —.
Panasonic —. Samsung —. Toshiba —. Yes, you should still apply firmware updates if they are available for your systems. The mitigations help to protect systems that have the vulnerability, but they do not address the underlying vulnerability. To resolve this vulnerability issue, we urge people and companies using business PCs and devices that incorporate Intel® AMT, Intel® ISM or Intel® SBT to apply any available firmware updates from your equipment manufacturer as soon as possible. Please check with your computer manufacturer for availability of firmware updates for your specific systems and other details.
The mitigations help to protect systems that have the vulnerability, but they do not address the underlying vulnerability. The discovery tool will report a system as vulnerable until the system is updated to include an AMT firmware version that removes the vulnerability. To resolve this vulnerability issue, we urge people and companies using business PCs and devices that incorporate Intel® AMT, Intel® ISM or Intel® SBT to apply any available firmware updates from your equipment manufacturer as soon as possible.
Please check with your computer manufacturer for availability of firmware updates for your specific systems and other details. Computer manufacturers are publishing information specific to their products, including availability of firmware updates. Advisories for some manufacturers can be found at the following websites:. Acer —. ASUS —. Dell Client —.
Dell EMC —. Fujitsu —. Getac —. Gigabyte —.
HP Enterprise —. HP Inc. —. Intel —, and.
Lenovo —. Panasonic —. Samsung —. Toshiba — Consumers or others who need support securing vulnerable systems can contact Intel Customer Support. Online support is available at.
To contact Intel Customer Support by phone in the US, Canada, or Latin America call (916) 377-7000. Europe, Middle East and Africa support phone numbers can be found. Asia Pacific support phone numbers can be found. Intel has a set of policies, procedures, and practices called the Security Development Lifecycle (SDL) to help ensure our products meet specifications and security requirements.
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While no system is foolproof, there are mechanisms in place for Intel to work with computer manufacturers to address vulnerabilities should the need arise. When we receive reports of potential vulnerabilities in Intel® products, we work hard to assess them and respond appropriately so we can continue providing the security for our customers.